Certification

Our Quality Policy

The human dimension is the most important element in the development and consolidation of a company. In addition to the management skills of its managers, the performance, involvement of all employees, and compliance with the requirements of the NP EN ISO 9001 standard remain essential to the success of NFI-Nouvelles Fermetures International.

Management must create optimal conditions that allow all teams to develop their professional skills. To achieve the company's objectives, the implementation of the following guidelines should be highlighted:

• Careful selection of employees, taking into account their personality, training, and ability to work dynamically in a team so that they can adapt to their roles;
• Implementation of the best working conditions and monitoring of training activities in order to effectively help employees in the performance of their duties;
• Definition of a set of rules and procedures which, combined with communication between all departments, guarantee individual performance;
• Build customer loyalty and establish strong and lasting partnerships as a result of providing excellent quality services;
• Develop cooperative relationships with suppliers and thus seek to improve their performance;
• The service provided by the supplier is evaluated annually, taking into account the following criteria:
1. Response to complaints;
2. Ease of communication;
3. Ability to respond to unplanned requests;
4. Respect for quantities;
5. Price of products supplied.
• Monitoring technological developments in the sector and continuously optimizing quality and productivity;
• Compliance with regulatory requirements.